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Refund Policy - 7 days money back guarantee

Posted April 7th, 2017    716   0   refund presales

All new customers are entitled to our 7 days money back guarantee. This means that if you want to cancel your seedbox, for any reason, within the first 7 days of your purchase, we will charge you only for the days you used the slot (or for the percentage of bandwidth used, whichever is bigger) and refund the rest. No questions asked!

In order to make use of this, you will have to send us an email to [email protected] or open a ticket with the sales department. Your seedbox will be cancelled as soon as we receive your request and your money refunded.

2 Comments

aliasXD
aliasXD

Hello, I will like to get a return of my seedbox it is not as fast as I like it to be my country.

tony
tony
Staff

Please open a support ticket requesting a refund, this is not the place to request a refund