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How to unsuspend seedbox without the email?

Posted January 24th, 2020    407   0  

Hello all
is there a way to unsuspend a seedbox without the email providing the link?
My box is suspended but i have not receive the email for a a few hours now.

1 Reply

angoikon
angoikon
Staff

Hello!
If you did not get the email, then you either need to correct the email address in your account (in case you changed your email address), or to whitelist our email address ([email protected]) in order to make sure that our email does not get in your spam folder.

Unfortunatelly there is no other way to unsuspend your account without the link, unless you open a ticket from your client area, which I would suggest doing so, for our technicians to temporarily unsuspend it