Jinbe Jinbe
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What happens at the end of the subscription?

Posted December 10th, 2018    331   0  

What happens at the end of the subscription? Say I purchased only a month of BatBox, after 31 days I'm interested in knowing:
- Will my data be accessible? Or end of subscription = End of access to the server?
- What happens to the data? Do they get deleted immediately? After a while? Eventual active torrents will be paused indefinitely?
- What happens if after 31 days I wait say a week before renovating the subscription? Will I still have access to the data?
- In the case in which end of subscription = immediate erasure of all the data (logs included?), can I renovate the subscription before it ends?

Thank you in advance for your time :)

1 Reply

tony
tony
Staff
Accepted Answer

10 days before your subscription ends, you get a renewal invoice. If you don't pay it until the due date (the date of the new billing cycle) your account will get suspended. You will then have 10 days to pay the renewal invoice to re-activate your service. If you don't then your account gets cancelled and your data will be deleted.

Hope that answers your question