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Can't see my PMS anymore after changing my account password

Posted October 4th, 2023    210   0   plex password server

Hello everyone,

Just a few hours ago, I changed my Plex account password for security reasons ( I do it routinely with all my accounts) but after logging back in with the new password my server disappeared!

I also tried the reclaim procedure through SSH but I can't access my seedbox through it, it says "connection refused".

What can I do? Do I need to reclaim my server?

1 Reply

angoikon
angoikon
Staff
7 months
Accept Answer

Hi!
Yes you need to reclaim your plex server, probably with the password change you somehow got signed out from your server.
Just visit our guide here .
If you have SSH connection issues, try remotely via the browser .

If you still can't connect, please sent us a ticket from your client area for further assistance